Course Introduction
It’s common for many coming into a management role to have no prior core management experience; they have taken the step up, but with no guidance as to how or where they should start in carving out their management style. You’re likely to encounter similar problems if you’re responsible for the training of new managers in your organization and need to address this skills gap.
This training is aims at supporting those coming into a role with little to no experience, helping build their knowledge across a varying range of management topics. In the end they’ll come away with a better understanding of the role of the manager and the responsibilities this carries.
Learning Objectives
Upon completion of this course, participants will be able to:
- Understand the role of the manager and the responsibilities this carries.
- Understand the management expectations as contained in their KPIs
- Develop personal approach to working with others and how this affects outcomes.
- Maximize performance through setting, planning and monitoring performance objectives; thus, illustrating key principles of motivating people and teams.
- Articulate a heigh sense of leadership styles, along with personal preferred style.
- Become familiar with a range of effective communication methods, and delegating task with confidence.
- Identify, develop, and properly engage teamwork.
- Recognize key strengths of individual team members and set the best possible example to inspire others.
Key Course Content
- Module 1: Understanding the management process in action
- The manager’s role
- Managing the transition into management
- The core competencies of managing people
- The management of time
- Recognizing High Value Adding work and Low Value Adding Time stealers
- Anticipating and thinking ahead
- Reviewing performance against objectives and action plans, using Appraisal systems as appropriate.
- Module 2: Developing your management style.
- Communicating the message with clarity and style.
- Matching and adapting management style to the needs of each individual.
- Delegation and Motivation.
- How effective delegation motivates people.
- The principal benefits of delegation, including improved time management and improved attitudes to change.
- Module 3: Managing people and performance.
- What motivates and what demotivates people Leading the way.
- What is leadership? How does it differ from management?
- Leading by example – tips about positive behaviors and personal energy
Target Audience
This development program is aimed at a wide-ranging audience and ideal if you’re a new manager with little to no experience and eager to develop your knowledge across a varying range of management topic.